Terms & Conditions of Purchase

By checking this box at checkout, you (“Purchaser”) agree to the following Terms & Conditions for purchasing a Creating Forward (“Digital Product”) delivered by Creating Forward Studio Ltd (“Company”).

1. What’s Included:
A comprehensive Brand & Sales Review
I'll consider your sales strategy, positioning, and customer experience across these key areas:

Instagram
Website
Email
a 45-min Private coaching video
I'll walk you through exactly:

What’s not landing (I'll also help you understand why, so you can avoid making the same mistakes)
Where Sticky Brand DNA can be applied
The Top 10 Action Items to help you create momentum immediately
A MAKEOVER action item CHECKLIST
Low lift. High ROI. You'll get a written checklist of your top 10 improvements to make sure you put them into action.

five days of follow up mentorship
Get clarification and make the changes with my support inside the Forward Founder Studio, my private community platform.

Makeover Mentorship Office Hours are 10-11 AM PST M-F

a 1-month forward founder studio membership
You'll get a free 1-month Forward Founder Friends Membership ($26 value) so that you won't lose momentum once the Makeover is done, and can continue to connect with me and the other founders in the community.

Please note: All support elements must be used by the end of the specified dates of the program, product, or mentorship container. Unused sessions, submissions, or access will expire when the program ends and cannot be rolled over.

2. Program Fee and Payment Terms
The fee for the Product is $295. This is a Limited Edition product available before Dec 30, 2025 or until spots are sold out. Company is not liable to offer any additional products at this price.

3. Refund & Cancellation Policy
All sales are final. Due to the nature of the services and the resources provided, no refunds will be issued for any reason. By purchasing, the Purchaser agrees to complete the full payment schedule, regardless of participation. Cancellations are not accepted once the product has begun, unless otherwise stated in writing by the Company.

5. Product Access Duration
Access to any materials and community will be available for the agreed duration starting from the product start date. Access does not extend beyond the agreed term unless otherwise stated in writing. Lifetime access is not guaranteed unless explicitly stated.

6. Media Release / Image & Testimonial Use
The Client agrees that their feedback, testimonials, and any photos, audio or video shared during the product may be used by the Company for marketing purposes. The Purchaser may request anonymity, and the Company will honour that request. No confidential materials will be shared publicly without consent.

7. Disclaimer of Results / No Guarantees
The Company makes no guarantees about specific results, income, or business performance. The Purchaser is solely responsible for applying the strategies and tools provided. Any examples of outcomes shared are for illustration purposes only and do not represent promises of future results.

8. Force Majeure
The Company shall not be liable for delays or failure to perform due to causes beyond its control, including but not limited to acts of God, internet outages, strikes, illness, or changes in government regulation. In such cases, services may be paused and resumed when reasonably possible.

9. Indemnification
The Purchaser agrees to indemnify and hold harmless the Company and its team from any claims, liabilities, losses, or expenses (including legal fees) arising from participation in the program, use of the materials, or violation of this agreement.

10. Non-Disparagement
The Purchaser agrees not to make public or private statements that may be harmful to the reputation of the Company or its team, during or after the engagement. The Company agrees to the same standard of professionalism and discretion regarding the Client.

11. Participant Behaviour
The Purchaser agrees to participate respectfully and professionally in any group settings. The Company reserves the right to remove any participant from group communications, community spaces, or live sessions without refund if their behaviour is disruptive, harmful, or inappropriate.

12. Delivery of Services
The Services shall be performed only by the Company or any other person who is approved by the Purchaser in writing or verbally.

13. Term of Agreement
The product will be available after purchase. Ongoing products, services and fees with additional support to be agreed upon as needed.

14. Purchaser Feedback and Promotional Use
If you graciously provide feedback on the product the Company may be permitted to use any testimonials for marketing purposes. The Company agrees to anonymise materials on request.

15. Taxes
Taxes to be paid on fees collected will be the responsibility of the Company.

16. Standard of Services
The Company shall perform services to a professional industry standard. Delays by the Purchaser, including failure to provide requested materials, may affect delivery timelines. The Purchaser agrees to commit adequate time and engagement to support successful outcomes.

The Company will provide guidance, resources, and strategic support, but is not responsible for completing work on behalf of the Purchaser unless explicitly agreed to in writing outside the scope of this product.

17. Time of Services
The Company is not bound to the Purchaser's specific time zone. However, reasonable efforts will be made to ensure availability for live sessions, meetings, and support within standard working hours for the majority of participants. All other work and communication may be completed according to the Company’s preferred schedule and time zone.
Purchasers are responsible for checking session times in their own time zone and ensuring their availability to participate as needed.

18. Conflicts
The Company may provide similar services to other clients unless it creates a direct conflict with the Purchaser's business interests.

19. Licenses and Permits
The Company shall maintain all applicable licenses and approvals relevant to service delivery and will provide documentation upon request.

20. Compliance
The Company will comply with all applicable laws and any relevant Purchaser regulations made known prior to the engagement.

21. Insurance
The Company will maintain reasonable insurance coverage to protect the Purchaser from liability related to service delivery.

22. Non-Solicitation
During the term and for 3 months following, neither party will solicit the other’s team or contractors without written consent.

24. Intellectual Property
All IP created specifically for the Purchaser during the Product collaboration remains the property of the Purchaser. However, any templates, training materials, or tools provided by the Company are licensed for the Purchaser's internal business use only and may not be recorded, copied, shared, or redistributed in any form.

25. Confidentiality
All business and personal information shared during this engagement will be kept strictly confidential by both parties.

26. Use of Confidential Information
Company will not disclose, use, or transfer confidential information unless required for service delivery or by law.

27. Third-Party Confidentiality
Company will protect any third-party confidential information disclosed by the Purchaser and ensure its team abides by the same confidentiality terms.

28. No Prior Conflicts
Company affirms it is not under any existing obligations that conflict with this engagement.

29. Independent Contractor Status
The Purchaser understands that participation in this Program does not create a contractor, employee, or agency relationship between the Purchaser and the Company. The product is educational and mentorship-based, and all guidance provided is for informational purposes. The Purchaser is responsible for implementing the strategies and making decisions for their own business.

30. No Contract Authority
The Company cannot enter into contracts or make decisions on behalf of the Purchaser without written authorization.

31. Termination for Breach
Either party may terminate this Agreement for cause if the other party fails to remedy a breach within 30 business days of written notice.

32. Termination with Notice
Either party may terminate this Agreement with thirty (30) days’ written notice in the event of a material breach, failure to meet payment obligations, change in circumstances, or if the relationship is no longer serving its intended purpose. All outstanding fees must be paid, and any agreed-upon services must be completed or delivered by the termination date for the Agreement to be considered fully resolved. The Purchaser will retain access to the Product during the notice period. No partial refunds will be issued for unused time within this period.

33. Assignment
This Agreement may not be transferred without mutual written consent.

34. Amendments
All changes to this Agreement must be in writing and agreed upon by both parties.

35. Severability
If any part of this Agreement is deemed unenforceable, the remaining sections remain valid.

36. Governing Law and Jurisdiction
This Agreement is governed by California law and any disputes shall be resolved in the courts of Los Angeles.

37. Entire Agreement
This Agreement supersedes any prior communications and constitutes the full agreement between the parties.

38. Notices
Notices may be sent by email or personal delivery and are deemed received upon delivery or 3 days after being sent.

39. Scheduling and Communication Expectations
- 72 hours’ notice is required to reschedule any live 1:1 sessions.
- Missed sessions result in 50% forfeiture, with the remaining time carried forward.
- The Company will provide reasonable availability during the program term.
- Responses to email and written or voice note communication within the Forward Founder Studio platform will be made during the dedicated Office Hours.
- The Purchaser is expected to arrive prepared and complete tasks to support program progress